Privacy Policy
Your privacy is important to us. Learn how we protect and use your information.
Introduction
AstroSolutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our astrology services.
By using our services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when using our services:
- Contact Information: Name, email address, phone number
- Birth Details: Date, time, and place of birth for astrological analysis
- Payment Information: Billing address, payment method details
- Service Preferences: Your chosen services and consultation preferences
- Communication Data: Messages, emails, and call recordings
Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, features used
- Location Data: General location based on IP address
- Cookies and Tracking: Session data and preferences
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service Delivery | Birth details, contact information | Contractual necessity |
| Customer Support | Contact info, service history | Legitimate interest |
| Payment Processing | Payment information, billing details | Contractual necessity |
| Service Improvement | Usage data, feedback | Legitimate interest |
| Marketing Communication | Email address, preferences | Consent |
Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With trusted partners who assist in service delivery
- Legal Requirements: When required by law or legal process
- Business Transfers: In connection with merger or acquisition
- Protection of Rights: To protect our rights and safety
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with firewalls
- Regular security assessments
- Limited access to personal data
- Employee training on data protection
Cookies and Tracking
Data Retention
We retain your personal information only for as long as necessary:
- Service Data: 7 years from last service for legal compliance
- Birth Details: Until account deletion request
- Payment Information: 7 years for tax and legal purposes
- Communication Data: 3 years for quality assurance
- Marketing Data: Until consent withdrawal
Your Rights
Data Protection Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request limiting processing of your data
- Portability: Receive your data in a readable format
- Objection: Object to certain data processing
- Withdraw Consent: Withdraw consent at any time
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us immediately, and we will take appropriate action to remove such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
- Data processing agreements with international partners
- Adequacy decisions where applicable
- Standard contractual clauses for data protection
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Contact Our Privacy Team
If you have any questions about this Privacy Policy or your data rights, please contact us:
Data Protection Officer: Ms. Priya Sharma
Email: dpo@astrosolutions.com
Phone: +91-9876543210
owner: Anil
Last Updated: January 15, 2024
This Privacy Policy complies with applicable data protection laws including GDPR and Indian data protection regulations.